Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

We have a flat rate fee for all shipping.  Shipping charge will either be $8 for orders under $49.99 or we offer FREE shipping for single orders over $50. We will use USPS, Fedex or UPS for deliveries out of town at our discretion or you may also pick up your order at Eight28 Resale FREE of charge.  

Which payment methods are accepted in the Online Shop?

We accept Visa, Mastercard, Discover and American Express.  Paypal is also accepted.  

How long will delivery take?

Orders will be ready for pickup in the store the next day.  Please allow 1-2 business days for processing mail orders. 

How secure is shopping in the Online Shop? Is my data protected?

Your payment information is never stored in our system at Eight28 Resale.  We have a trusted partnership with PayPal and believe their security measures are complete and intact.  If at anytime we feel a compromise to our merchant account, we will cease use of it until such a time the problems have been secured again.  

What exactly happens after ordering?

After you complete your purchase, we are notified of your payment through our online store. Eight28 Resale will package, address and mail your order to you.  This process should take only a few days.  Please allow 4-5 business days for delivery.  

Do I receive an invoice for my order?

You will receive a printed receipt with your order.

Should I consign my items or request a direct buyout with Eight28 Resale.

Rule of thumb is consignment pays out more $DOLLARS$ than direct buyout.  Consignment takes longer but you will usually make more money over the long term of the 45 day contract.  Direct buy out allows for a quick sale to take the money and run, so to speak.  

How does Eight28 Resale pay out after my items have sold?

Eight28 Resale pays out in the form of a check and or consignor credit to be used in store, towards a purchase.  

What do you do with items that don't sell within the 45 day contract?

Items that don’t sell during the 45 day contract become property of Eight28 Resale.  At which time they are either marked down for quick sale or donated to a local charity, of our choice, at our discretion.  

Why is it that all sales are final?

All sales are final because within the software, when items are sold, 40% of the sale goes into the consignor account.  At this time the consignor could possibly be paid out their commission on their items.  Once this occurs, there is no way for Eight 28 Resale to recoup the money paid out. Therefore all sales are final.